squander wastefully. (26) Indeed, those who squander are brothers of the devils, and Satan has always been ungrateful to his Lord. (27) If you must turn away from them while awaiting mercy from your Lord for which you hope, then speak to them graciously.” (1) [al-Isrā’: 26–28]
When a ruler judges against someone (2), that person may feel aggrieved. If he then soothes his feelings with suitable words and deeds, this completes (3) sound governance. It is analogous to a physician giving a patient something pleasant (4) to help bitter medicine go down. Allah Most High said to Moses, peace be upon him, when He sent him to Pharaoh:
“Speak to him gently, so that he may take heed or become fearful.” [Tā Hā: 44]
When the Prophet, may Allah bless him and grant him peace, sent Mu‘ādh and Abū Mūsā to Yemen, he told them, “Make things easy and do not make them difficult; give glad tidings and do not drive people away; work in harmony and do not disagree.” (5)
Once, a Bedouin urinated in the mosque, and the Companions rose to stop him. The Prophet said, “Do not interrupt him”—meaning, do not stop him while he is urinating. He then ordered that a bucket of water be poured over it and said, “You were sent only to make things easy; you were not sent to make things difficult.” (6) Both reports are found in the two Sahīh collections.